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FAQ

Questions and answers

30 answers about Raptool apps, the WMS, Raptool Designer, devices, integrations and add-ons. Can't find yours? Ask a question.

Are the apps real native apps or web wrappers?

They are real native apps, not web wrappers. They run natively on Android, iOS, Windows and Mac, with full access to scanners, camera and printers.

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Raptool Designer

Do I need to know how to code to use Raptool Designer?

No. In No-code mode everything is visual, so anyone on your team can build. If you need more control, Pro mode lets you drill down to the source, and the visual view and the code stay in sync.

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Which devices can I publish my app to?

You publish once and the app goes out to Android, iPhone, iPad, Windows and Mac at the same time, with no recompiling for each platform. Your team opens it in the Raptool Client, online or offline.

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Can Raptool Designer connect to my ERP?

Yes. Apps can connect to SAP, Microsoft Dynamics, Fortnox, Visma and more through the Raptool Integration Server.

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Warehouse (WMS)

What is a mobile WMS?

A mobile WMS runs warehouse work on the phone or scanner in your hand. Raptool WMS runs receiving, picking, stock counts and shipping from one web app and any phone or rugged scanner, and the handheld shows one pick line at a time.

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What warehouse tasks does Raptool WMS cover?

It covers purchasing, receiving, put-away, picking, packing and stock counts, with carrier booking for shipping. Stock counts can be full counts, cycle counts, spot counts or zero checks, and every stock transaction stays in History.

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Which handheld scanners does Raptool WMS run on?

The Raptool Client is a native app for Android, iOS, Windows and Mac, so you can mix phones, tablets and rugged scanners on the same floor. Raptool recommends Zebra handhelds, and it also works with Datalogic scanners and Honeywell wearables.

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Can I scan with a phone instead of a rugged scanner?

Yes. You can scan barcodes with the camera on any Android or iOS smartphone, or with a rugged scanner. RFID tags can be read from up to 15 m.

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Which shipping carriers can Raptool WMS book?

You can book PostNord, DHL, Bring, Schenker or UPS and store the tracking number on the order. Carrier APIs create labels straight through nShift or Shipmondo.

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Does Raptool work offline?

Yes. Raptool Client runs natively on Android, iOS, Windows and Mac and works both online and offline, with full access to scanners, RFID readers and printers.

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What is the difference between an ERP and a WMS?

The ERP runs the business: what you buy and sell, prices, invoices and accounts. The WMS runs the warehouse floor: where every item is, and which tasks staff should do next. The two exchange orders and stock levels.

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Devices and hardware

Which handheld barcode scanners do Raptool apps work with?

Raptool is a Zebra Technologies partner and recommends Zebra handhelds for the warehouse floor. Raptool also works with Honeywell, Datalogic and Newland devices. The Raptool Client runs natively on Android, iOS, Windows and Mac, so the same app also runs on phones, tablets and laptops.

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Can a smartphone replace a barcode scanner?

For light use, yes. A phone camera reads most barcodes and QR codes well enough for occasional scanning. For scanning all day, a device with a dedicated scan engine is faster, reads damaged codes better and lasts longer.

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What does IP65 and IP67 mean?

IP ratings come from the IEC 60529 standard. The first digit is protection against dust and the second against water. IP65 means dust-tight and protected against water jets. IP67 means dust-tight and protected against short immersion in water.

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How many devices can I compare at once?

Up to five devices side by side.

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Can I buy the devices through Raptool?

Send a request from the device or compare page and a Raptool hardware partner in your country will get back to you with a quote.

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Integrations

Does Raptool WMS work with Fortnox?

Yes. Raptool WMS syncs both ways with Fortnox and your other systems. It also connects to Visma.net, Business Central, SAP S/4HANA, NetSuite, Shopify, WooCommerce, Magento, Amazon, CDON, nShift, PostNord and DHL among the systems it connects to.

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Does Raptool WMS work with SAP S/4HANA?

SAP S/4HANA is among the systems Raptool WMS connects to, together with Visma.net, Business Central, NetSuite, Shopify, WooCommerce, Magento and Amazon. Contact us to go through your setup.

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Does Raptool WMS work with Visma.net?

Visma.net is among the systems Raptool WMS connects to, together with Fortnox, Business Central, SAP S/4HANA, NetSuite, Shopify, WooCommerce, Magento and Amazon. Contact us to go through your setup.

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RFID

What is RFID warehouse tracking?

Each item, carton or pallet carries an RFID tag that a reader picks up by radio. A handheld reader picks up many tags in one sweep, without a line of sight to each label, so staff can cover a shelf or a pallet in far less time than scanning one barcode at a time.

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Do we have to replace our barcodes?

No. Raptool WMS supports RFID through the Raptool Client, so your team can use it next to barcodes. Many stores and warehouses use RFID where speed matters and barcodes everywhere else.

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Which RFID readers does Raptool support?

The Raptool Client gives your apps access to RFID readers. Raptool is a Zebra Technologies partner and also works with Honeywell, Datalogic and Newland devices on Android, iOS, Windows and Mac. Contact us to check a specific reader.

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Retail and kiosks

Can a tablet be used as a kiosk?

Yes. A tablet on a stand or wall mount is a common low-cost kiosk for check-in, feedback and staff tasks. Run the kiosk app in a locked mode so users cannot leave it, and add a printer or scanner if the task needs one.

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Add-ons

What is the Raptool Design Style Studio?

A design studio with 128 ready-made design systems for business apps. You pick a style, tune it and export it. Every screen of the example app shows the style live, so you see the result before you build anything.

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Do I need to be a designer or know CSS?

No. Choose a style, or answer a few questions in the Style Wizard. The Style Lab uses sliders and colour pickers, and every style is already balanced for contrast.

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